Last Updated: November 28, 2024
Welcome to Kova! These Terms of Service ("Terms") govern your use of the Kova mobile application and services. By creating an account or using Kova, you agree to these Terms.
By accessing or using Kova, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use our services.
To use Kova, you must:
Be at least 18 years of age
Have the legal capacity to enter into a binding contract
Not be prohibited from using our services under applicable law
Provide accurate and complete information during registration
Students must register with a valid university email address and verify their email to access the platform.
Drivers (both students and professionals) must:
Complete driver verification process
Provide valid driver's license
Provide proof of insurance
Truthfully answer all safety questionnaire questions
Maintain valid credentials throughout their use of the platform
You are responsible for:
Maintaining the confidentiality of your account credentials
All activities that occur under your account
Notifying us immediately of any unauthorized access
Kova takes safety seriously. Drivers must:
Have no history of DUIs
Have no history of serious accidents
Have no suspended or revoked licenses
Have no violent criminal offenses
Providing false information during verification may result in immediate account termination and potential legal action.
You agree NOT to:
Provide false or misleading information
Impersonate another person or entity
Harass, threaten, or harm other users
Use the platform for any illegal purpose
Attempt to gain unauthorized access to our systems
Interfere with the proper functioning of the platform
Share your account with others
As a driver, you agree to:
Maintain a valid driver's license and insurance
Ensure your vehicle is safe and roadworthy
Follow all traffic laws and regulations
Treat passengers with respect and professionalism
Honor confirmed ride commitments
As a passenger, you agree to:
Be ready at the agreed pickup location and time
Treat drivers with respect
Follow the driver's reasonable rules
Pay the agreed fare
Kova is a technology platform that connects riders and drivers. We are not a transportation carrier and do not provide transportation services. Drivers are independent contractors, not employees or agents of Kova.
Users can refer friends using their unique referral code. Referral rewards and benefits are subject to change and may be modified or discontinued at any time.
All content, features, and functionality of Kova, including but not limited to text, graphics, logos, and software, are owned by Kova and protected by copyright, trademark, and other intellectual property laws.
You may not:
Copy, modify, or distribute our content without permission
Reverse engineer or decompile the app
Remove any copyright or proprietary notices
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
Kova is provided "AS IS" without warranties of any kind
We are not liable for any damages arising from your use of the platform
We are not responsible for the actions of drivers or passengers
We are not liable for accidents, injuries, or property damage that may occur during rides
Users participate in ridesharing at their own risk.
You agree to indemnify and hold Kova harmless from any claims, damages, or expenses arising from:
Your use of the platform
Your violation of these Terms
Your violation of any rights of another person
Your provision of false information
We reserve the right to suspend or terminate your account at any time if:
You violate these Terms
You provide false information
Your actions pose a safety risk to others
We are required to do so by law
You may delete your account at any time through the app settings.
We may modify these Terms at any time. We will notify you of material changes by:
Updating the "Last Updated" date
Sending you an in-app notification
Emailing you (for significant changes)
Your continued use of Kova after changes constitutes acceptance of the new Terms.
Any disputes arising from these Terms or your use of Kova will be resolved through binding arbitration rather than in court, except where prohibited by law.
These Terms are governed by the laws of the United States and the State of Indiana, without regard to conflict of law principles.
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
For questions about these Terms, please contact us at:
Email: help@ridekova.com
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Kova regarding your use of our services.